Robert Klein went to a hospital emergency room complaining of right flank pain, urinary burning, and blood in his urine. He was 48 years old at the time. A third-year resident, Dr. Lien Nguyen, ordered a CT scan. The CT scan results revealed kidney stones and a bladder mass.
Dr. Nguyen discharged Klein with instructions to see a urologist.
Over a year later, after Klein’s symptoms progressed, he underwent an ultrasound, which again showed a mass on his bladder. He was diagnosed with Stage III bladder cancer and underwent an unsuccessful procedure to remove the cancer. He later required removal of his entire bladder.