Mildred Thomas was shopping at the CVS drugstore and asked the clerk to check the price of a chair that was stacked with other chairs in a metal bin on a 6-foot shelf. As the clerk reached up and moved the chair to look for the price, multiple chairs and the bin itself fell from the shelf. One of the chairs hit Thomas on the head.
Thomas, 58, was taken to a hospital emergency room complaining of soreness to her head. Later radiology imaging showed no abnormalities, but she did develop severe headaches, dizziness, tinnitus, and memory issues.
A neurologist later diagnosed a head injury. When Thomas’ severe headaches persisted, she was treated with pain injections and other cognitive therapies.