Shane Ackerschott was injured at work. He went to RediCare Urgent Care Clinic, which was run by Mountain View Hospital. Ackerschott, 40 years old at the time, experienced numbness below the waist and severe pain when he arrived at this clinic.
He was at the clinic for several hours and consulted with a nurse and family physician who had him raise his legs, touch his toes, and move up and down, among other things. However, his symptoms worsened.
After he walked to the facility’s X-ray room, he collapsed. He was transported to Mountain View Hospital where he was diagnosed with having a spinal cord injury at T10-11, resulting in paraplegia.