Windsor Park Manor
Windsor Park Manor has an overall rating of much above average. The facility is located in Carol Stream, Illinois, which is a western suburb to the City of Chicago lying approximately 32.5 miles from the center of the City of Chicago. Windsor Park Manor has 48 certified beds which participates in both Medicare and Medicaid. Windsor Park Manor is within a Continuing Care Retirement Community. The advantage of a Continuing Care Retirement Community is that it allows a resident to move from one level to another based on their particular medical needs. For example, an individual resident may come to the nursing home as an independent living arrangement but later because of illness or injury requires assisted living or critical nursing care. In those instances, the resident can simply move to a different wing of the nursing home rather than to move out into another facility. Windsor Park Manor has a resident council only.
Resident and family councils are important to facilitate communications with the nursing home staff. The law requires nursing homes to allow councils to be set up by residents and families. In the case of the nursing home not having a resident and/or family council, a resident or a family member should ask the nursing home administrator why that is the case. It also may be important to suggest to residents and family members to speak with the council president to get an idea of how the nursing home has acted with other residents who have raised concerns about how the nursing home is operating. The ownership of Windsor Park Manor is nonprofit.
The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The most recent standard health inspection at Windsor Park Manor was filed on February 17, 2017 with a total number of 3 health citations. The average number of health citations in Illinois is 9.1. The average number of health citations in the U.S. is 7.2. There were no complaint inspections filed as to Windsor Park Manor between December 1, 2016 and November 30, 2017. There were no complaints in the last three years that resulted in citations at this facility.
The staffing rating for Windsor Park Manor is much above average. The total number of licensed nurse staff hours per resident per day at Windsor Park Manor is 2 hours and 16 minutes compared to 1 hour and 33 minutes being the Illinois average and 1 hour and 41 minutes being the national average. The registered nurse hours per resident per day at Windsor Park Manor is 2 hours and 3 minutes compared to 56 minutes for the Illinois average and 50 minutes for the U.S. average. The CNA hours per resident per day at Windsor Park Manor is 3 hours and 17 minutes. The Illinois average is 2 hours and 14 minutes, with the national average being 2 hours and 27 minutes. Physical therapy staff hours per resident per day for Windsor Park Manor is at the rate of 27 minutes compared to just 6 minutes for both the Illinois average and national average.
Illinois nursing homes that are certified by Medicare and Medicaid regularly report clinical information for each of their residents to the Centers for Medicare & Medicaid Services (CMS). CMS gives nursing homes a quality of resident care star rating based on performance on 16 different measures. These measures reflect how well a nursing home cares for its residents. These listings are based on two groups which are short-stay residents who spend 100 days or less in a nursing home and long-stay residents who spend over 100 days in a nursing home.
73.6% of Windsor Park Manor’s short-stay residents improved in their ability to move around on their own. The Illinois average is 63.4%, with the national average being 66.7% in this category. 28.4% of Windsor Park Manor’s short-stay residents were re-hospitalized after a nursing home admission. The Illinois average was lower at 22.5% as is the national average at 21.1%. 61.3% of Windsor Park Manor’s short-stay residents were successfully discharged to the community. The Illinois average is 53.8% and the national average is 57%. 96.9% of Windsor Park Manor’s short-stay residents received a needed vaccine to prevent pneumonia. This percentage was significantly higher than the Illinois average of 76.3%, as well as the national average at 82.8%.
8.5% of Windsor Park Manor’s long-stay high-risk residents reported moderate to severe pain. The Illinois average is 4.4%, with the national average being 5.9% in this category. 50% of Windsor Park Manor’s long-stay low-risk residents lose control of their bowels or bladder compared to 41.1% for the Illinois average and 47.6% for the national average. 24.5% of Windsor Park Manor’s long-stay residents had a worsened ability to move independently compared to the Illinois average of 17.2% and the national average of 18.3%. 96.4% of Windsor Park Manor’s long-stay residents received a needed flu shot for the current flu season. The Illinois average is 92.8%, with the national average being 94.8%.
Windsor Park Manor did not receive any nursing home fines in the last 3 years. It was noted that there was neither a federal fine nor an Illinois state fine during that 3-year period.