Symphony Evanston Healthcare
Symphony Evanston Healthcare has an overall rating of above average. The facility is located along Ridge Avenue in Evanston which is the first northern suburb adjacent to Chicago’s north side. The facility has 148 certified beds and participates in both Medicare and Medicaid. Symphony Evanston Healthcare is owned by an individual and operated for-profit. It is not in a continuing care retirement community. Symphony Evanston Healthcare has a resident and family council.
Resident and family councils can facilitate communications with the nursing home staff. The law requires nursing homes to allow councils to be set up by residents and their families. If a nursing home does not have a resident and family council, the resident or family member should ask the nursing home administrator why that is the case. It is also important to talk with a council president to learn about how the nursing home has acted on different issues.
The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. A health inspection was done at Symphony Evanston Healthcare with a full report on May 26, 2016. At that health inspection, five health deficiencies were reported. One deficiency was in quality care, one deficiency was in resident rights, one was for nutrition and dietary and two were for environmental. In addition, fire safety deviancies are also reported during routine inspections. There were no fire safety deficiencies at Symphony Evanston Healthcare. In addition to the health inspections, complaint inspections occur where a resident or a family member or a loved one of a resident reports a deficiency to the department. A full report was filed on September 12, 2015 from a complaint inspection between September 1, 2015 and August 31, 2016.
Based on observation, interview and record review, Symphony Evanston Healthcare failed to provide an individual call light cord and call light accessibility for one resident who was sampled in the review. On September 10, 2015, a single call light cord was observed in a resident’s shared room. This call light was attached to the bed near the window belonging to one resident but there was no call light cord accessible for use near the other resident’s bed.
Staffing is almost always considered one of the most important assets of an Illinois nursing home. Symphony Evanston Healthcare received a staffing rating of above average. Importantly, its registered nurse staffing rating is much above average. The total number of licensed nurse staff hours per resident per day at Symphony Evanston Healthcare was 1 hour and 48 minutes compared to 1 hour and 33 minutes for the Illinois average and 1 hour and 42 minute for the U.S. average. The registered nurse hours per resident per day at Symphony Evanston Healthcare was 1 hour and 35 minutes. The Illinois average for registered nurse hours per resident per day is 56 minutes and the national average is 51 minutes. The certified nursing aide (CNA) hours per resident per day at Symphony Evanston Healthcare was 3 hours. The Illinois average is 2 hours and 16 minutes and 2 hours and 28 minutes being the national average. In the area of physical therapy staff hours per resident per day, Symphony Evanston Healthcare offered 22 minutes whereas the Illinois and national averages are both 6 minutes of physical therapy staff hours per resident per day.
At Symphony Evanston Healthcare’s short-stay residents made improvements in function at the rate of 75.5%. This compared very favorably to the Illinois average of 60.1% and the national average of 63.3% in this category. 20.3% of Symphony Evanston Healthcare’s short-stay residents were re-hospitalized after a nursing home admission. 46.4% of Symphony Evanston Healthcare’s short-residents were successfully discharged to the community. This percentage was lower than the 51.5% for the Illinois average and the 55% average nationally. 80.9% of Symphony Evanston Healthcare’s short-stay residents were assessed and given the appropriate seasonal influenza vaccine. This percentage was better than the Illinois average of 75.1% and slightly better than the national average of 80.1% in this category.
23.5% of Symphony Evanston Healthcare’s long-stay residents whose ability to move independently worsened. This percentage was slightly higher than both the Illinois and national averages in this category. 7% of Symphony Evanston Healthcare’s long-stay high-risk residents developed pressure ulcers while the Illinois average was 6.3% of long-stay high-risk residents with pressure ulcers. 97% of Symphony Evanston Healthcare’s long-stay residents were assessed and given the appropriate pneumococcal vaccine. This percentage was higher than the Illinois average of 99.1% and the U.S. average of 93.4%.
Symphony Evanston Healthcare has not received any federal fines in the last 3 years. It is possible that Illinois may have imposed a penalty under state law, but none are listed. To search for the Illinois state penalties, there is a separate website that would allow for an independent viewing of any such fines.