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Symphony at the Tillers

Symphony at the Tillers, 4390 Route 71, Oswego, Illinois 60545

Symphony at the Tillers is located in Oswego, Illinois, which is a southwestern suburb to the City of Chicago located approximately 49.10 miles from the center of the city. The facility has 105 certified beds that participates in both Medicare and Medicaid. It is not within a Continuing Care Retirement Community. A Continuing Care Retirement Community offers multiple housing options for different levels of nursing needs and care. A nursing home is typically the most service-intensive housing option. Residents may move from one level to another based on their medical needs. It has a resident council only. The ownership of Symphony at the Tillers is a for-profit partnership. Its overall rating is average.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The most recent health inspection full report was filed on September 27, 2018 resulting in 9 heath citations. The average number of health citations in Illinois is 10.4. The average number of health citations in the U.S. is 7.8.

In addition to the regular health inspections, a complaint inspection will result when an individual resident, family member or loved one reports to the Illinois Department of Health and Human Services that some violation or noncompliance has taken place. Between April 1, 2018 and March 31, 2019 there was a full report on April 18, 2018. Over the last 3 years, the number of complaints that resulted in citations were 12. The health inspection rating for Symphony at the Tillers is much below average.

The staffing rating for Symphony at the Tillers is average. The total number of licensed nurse staff hours per resident per day at Symphony at the Tillers is 1 hour and 50 minutes compared to 1 hour and 24 minutes for the Illinois average and 1 hour and 33 minutes for the national average. The registered nurse hours per resident per day at Symphony at the Tillers is 1 hour and 20 minutes compared to just 46 minutes for the Illinois average and 41 minutes for the national average. The physical therapy staff hours per resident per day at Symphony at the Tillers is 17 minutes. The Illinois and national averages are both 5 minutes in this category. The registered nurse staffing rating for this facility is above average.

The quality of resident care rating for Symphony at the Tillers is much above average. That means that the facility received 5 stars out of 5 possible stars. 10.2% of Symphony at the Tillers’ short-stay residents had an outpatient emergency department visit. The Illinois average is 11%, with the national average being 10.7%. 47.3% of Symphony at the Tillers’ short-stay residents showed improvement in their ability to move around on their own. The Illinois average is 63.5% with the national average being 66.8%.

The long-stay quality of resident care rating for Symphony at the Tillers is much above average. 7.8% of Symphony at the Tillers’ long-stay residents received antipsychotic medication compared to 18.8% for the Illinois average and 14.6% for the national average. 5.6% of Symphony at the Tillers’ long-stay high-risk residents developed pressure ulcers. The Illinois average is 7.6% and the national average is 7.4%. 2% of Symphony at the Tillers’ long-stay residents had an increased need for help with daily activities. The Illinois average was higher at 13.8% as was the national average at 14.8%. 81.4% of Symphony at the Tillers’ long-stay residents received a needed vaccine to prevent pneumonia. The Illinois and national averages were both higher at 89.7% and 93.7%, respectively.

Symphony at the Tillers did receive a fine on October 27, 2017 for $7,150 and on April 6, 2017 in the amount of $15,620. There are no other federal fines nor Illinois state fines during that 3-year period.

1 Vital Statistics
Number of Beds: 105 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating information

Medicare assigns the overall star rating based on a nursing homes's performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

Three Stars Average
Health Inspection information

Medicare assigns the star rating based on a nursing home’s weighted score from recent health inspections. More stars means fewer health risks

Two Stars Below Average
Staffing information

Medicare assigns the star rating based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

Three Stars Average
RN Staffing Four Stars Above Average
Quality Measures information

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Five Stars Much Above Average
3 Key Short Stay Statistics
Description Symphony At The Tillers Illinois
Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
4.2% 10.2%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
1.0% Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
77.8% 72.8%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
72.7% 74.7%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
1.0% 2.1%
4 Key Long Stay Statistics
Description Symphony At The Tillers Illinois
Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
0.0% 3.3%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
1.0% 3.1%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
2.8% 4.9%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
5.6% 7.6%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
40.9% 46.1%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
0.0% 2.4%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.0% 0.3%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
13.4% 16.5%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
10.2% 13.8%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
6.8% 6.3%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
0.0% 19.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
12.1% 20.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
72.7% 92.9%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
81.4% 89.7%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
7.8% 18.8%
5 Inspection Summary

Date of standard health inspection: 09/27/2018
Total number of health deficiencies: 8
Average number of health deficiencies in Illinois: 10.5

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