Southview Manor Nursing Center

Southview Manor Nursing Center, 3311 S. Michigan Ave., Chicago, IL 60616

Southview Manor has 200 certified resident beds and participates in Medicare and Medicaid. The facility is operated for profit. Its overall rating is much above average. Nursing homes in Illinois are routinely inspected. Usually every 15 months. In January 2016, there was an inspection done by the Illinois Department of Health and Human Services. Southview Manor was criticized for failing to include documentation regarding transfer/discharge to the community from the physician for one of three residents reviewed for transfer or discharge.

In one case, the facility did not notify one resident and their power of attorney in writing of the discharge to the community and provide to the outside community agency information for one resident in a sample of 3 residents reviewed for transfer or discharge.

In another case, a resident who was a registered sex offender told an employee that he was leaving. A Southview Manor supervisor dropped the resident off at a halfway house. The resident was discharged from the facility with all of his medications in a bag. In this report there were no other criticisms made by the inspectors.

In view of all health inspections, there were no deficiencies found from mistreatment and only one deficiency found as to nutrition and dietary issues. There were 3 deficiencies found with respect to the category of quality of care and none found with respect to pharmacy services.

Every nursing home facility is reviewed in terms on the number of staff, including aids, LPNs, registered nurses and other medical or nursing providers. For Southview Manor, it rated below the Illinois and U.S. average for the average time each resident receives from a registered nurse. Here a Southview Manor resident receives 43 per day where the Illinois nursing home average is 56 minutes. On the other hand, Southview Manor is well above the Illinois average of time the resident receives from licensed practice nurses (LPN) and licensed vocational nurses. Southview Manor residents receive on average 60 minutes of care per resident per day.

A January 14, 2016 complaint was registered by a resident who wanted a copy of the written records when this person was transferred or discharged. The date Southview Manor corrected this complaint was February 4, 2016. It is commonplace that nursing homes are slow or resistant to a resident’s properly executed request for his or her nursing records. The release of nursing home records are mandated by Illinois law. When the proper HIPAA release is submitted the nursing home must produce a copy of the resident’s records. In spite of this law, I have found that retrieving the complete nursing home chart for a resident is regularly met with unfounded resistance. It is unlawful for any medical provider to prevent the reproduction of the person’s medical files. In most cases the request is simply to ensure continuity of care when a resident relocates to another facility or is need of hospital care.

The health department inspections in the last year or so have found 3 deficiencies in the area of quality of care. Southview Manor was found deficient in providing medically-related social services to assist each resident achieve the highest possible quality of life and in providing necessary care and services to maintain the highest level of well-being of each resident. All three of these items were reported corrected by June 2, 2015.

As always, it is important for every potential nursing home resident and family to research a potential residence and to carefully choose the facility that best matches the needs of you or your loved one.

1Vital Statistics
Number of Beds:200 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts:Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2Key Ratings
Star Rating Summary
Overall Ratinginformation

Medicare assigns the overall star rating based on a nursing homes's performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

Two StarsBelow Average
Health Inspectioninformation

Medicare assigns the star rating based on a nursing home's weighted score from recent health inspections. More stars means fewer health risks

Two StarsBelow Average
Staffinginformation

Medicare assigns the star rating based on the nursing home's staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

One StarMuch Below Average
RN StaffingOne StarMuch Below Average
Quality Measuresinformation

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Five StarsMuch Above Average
3Key Short Stay Statistics
DescriptionSouthview ManorIllinois
Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
0.0%10.2%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
Not Available%Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
64.5%72.8%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
21.5%74.7%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
Not Available%2.1%
4Key Long Stay Statistics
DescriptionSouthview ManorIllinois
Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
0.8%3.3%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
0.4%3.1%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
0.4%4.9%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
6.0%7.6%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
5.3%46.1%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
0.6%2.4%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.0%0.3%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
1.2%16.5%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
2.4%13.8%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
1.1%6.3%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
70.9%19.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
11.6%20.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
69.0%92.9%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
77.3%89.7%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
43.8%18.8%
5Inspection Summary

Date of standard health inspection:06/21/2018
Total number of health deficiencies:14
Average number of health deficiencies in Illinois:10.6

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