Southview Manor Nursing Center

Southview Manor Nursing Center, 3311 S. Michigan Ave., Chicago, IL 60616

Southview Manor has 200 certified resident beds and participates in Medicare and Medicaid. The facility is operated for profit. Its overall rating is much above average. Nursing homes in Illinois are routinely inspected. Usually every 15 months. In January 2016, there was an inspection done by the Illinois Department of Health and Human Services. Southview Manor was criticized for failing to include documentation regarding transfer/discharge to the community from the physician for one of three residents reviewed for transfer or discharge.

In one case, the facility did not notify one resident and their power of attorney in writing of the discharge to the community and provide to the outside community agency information for one resident in a sample of 3 residents reviewed for transfer or discharge.

In another case, a resident who was a registered sex offender told an employee that he was leaving. A Southview Manor supervisor dropped the resident off at a halfway house. The resident was discharged from the facility with all of his medications in a bag. In this report there were no other criticisms made by the inspectors.

In view of all health inspections, there were no deficiencies found from mistreatment and only one deficiency found as to nutrition and dietary issues. There were 3 deficiencies found with respect to the category of quality of care and none found with respect to pharmacy services.

Every nursing home facility is reviewed in terms on the number of staff, including aids, LPNs, registered nurses and other medical or nursing providers. For Southview Manor, it rated below the Illinois and U.S. average for the average time each resident receives from a registered nurse. Here a Southview Manor resident receives 43 per day where the Illinois nursing home average is 56 minutes. On the other hand, Southview Manor is well above the Illinois average of time the resident receives from licensed practice nurses (LPN) and licensed vocational nurses. Southview Manor residents receive on average 60 minutes of care per resident per day.

A January 14, 2016 complaint was registered by a resident who wanted a copy of the written records when this person was transferred or discharged. The date Southview Manor corrected this complaint was February 4, 2016. It is commonplace that nursing homes are slow or resistant to a resident’s properly executed request for his or her nursing records. The release of nursing home records are mandated by Illinois law. When the proper HIPPA release is submitted the nursing home must produce a copy of the resident’s records. In spite of this law, I have found that retrieving the complete nursing home chart for a resident is regularly met with unfounded resistance. It is unlawful for any medical provider to prevent the reproduction of the person’s medical files. In most cases the request is simply to ensure continuity of care when a resident relocates to another facility or is need of hospital care.

The health department inspections in the last year or so have found 3 deficiencies in the area of quality of care. Southview Manor was found deficient in providing medically-related social services to assist each resident achieve the highest possible quality of life and in providing necessary care and services to maintain the highest level of well-being of each resident. All three of these items were reported corrected by June 2, 2015.

As always, it is important for every potential nursing home resident and family to research a potential residence and to carefully choose the facility that best matches the needs of you or your loved one.

1 Vital Statistics
Number of Beds: 200 certified bedsMore Information

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and MedicaidMore Information

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating More Information

A rating of 1 to 5 stars based on the health inspection, staffing, and quality measures ratings combined into one. More stars are better.

Five StarsMuch Above Average
Health Inspection More Information

A rating of 1 to 5 stars based on the nursing home’s health inspection results. More stars are better.

Three StarsAverage
Staffing More Information

A rating of 1 to 5 stars based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Certified Nursing Assistants (CNAs). More stars are better.

Five StarsMuch Above Average
RN Staffing More Information

A rating of 1 to 5 stars based on the amount of time Registered Nurses (RNs) spend with residents as reported by the nursing home. More stars are better.

Five StarsMuch Above Average
Quality Measures More Information

A rating of 1 to 5 stars based on resident assessment data that show how well the nursing home cares for residents’ needs. More stars are better.

Five StarsMuch Above Average
3 Key Short Stay Statistics
DescriptionSouthview Manor
Nursing Center
Illinois Average
Percent of short-stay residents who self-report moderate to severe pain.
Lower percentages are better.
0.0%10.7%
Percent of short-stay residents with pressure ulcers that are new or worsened.
Lower percentages are better.
0.0%1.1%
Percentage of short-stay residents who needed and got a flu shot for the current flu season.
Higher percentages are better.
100.0%73.1%
Percentage of short-stay residents who needed and got a vaccine to prevent pneumonia.
Higher percentages are better .
98.8%75.4%
Percentage of short-stay residents who got antipsychotic medication for the first time.
Lower percentages are better.
NOT
AVAILABLE
2.3%
4 Key Long Stay Statistics
DescriptionSouthview Manor
Nursing Center
Illinois
Average
Percentage of long-stay residents experiencing one or more falls with major injury.
Lower percentages are better.
0.4%3.4%
Percentage of long-stay residents with a urinary tract infection.
Lower percentages are better.
0.0%3.5%
Percentage of long-stay residents who self-report moderate to severe pain.
Lower percentages are better.
1.4%4.0%
Percentage of long-stay high-risk residents with pressure ulcers.
Lower percentages are better.
0.0%5.8%
Percentage of long-stay low-risk residents who lose control of their bowels or bladder.
Lower percentages are better.
3.3%45.0%
Percentage of long-stay residents who have/had a catheter inserted and left in their bladder.
Lower percentages are better.
0.6%2.1%
Percentage of long-stay residents who were physically restrained..
Lower percentages are better.
0.0%0.4%
Percentage of long-stay residents whose ability to move independently worsened.
Lower percentages are better.
1.9%17.1%
Percentage of long-stay residents whose need for help with daily activities has increased.
Lower percentages are better.
2.8%14.1%
Percentage of long-stay residents who lose too much weight.
Lower percentages are better.
1.7%7.8%
Percentage of long-stay residents who have symptoms of depression.
Lower percentages are better.
76.9%18.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication..
Lower percentages are better.
5.0%21.5%
Percentage of long-stay residents who needed and got a flu shot for the current flu season.
Higher percentages are better.
100.0%92.8%
Percentage of long-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
100.0%90.8%
Percentage of long-stay residents who received an antipsychotic medication.
Lower percentages are better.
45.5%19.3%
5 Inspection Summary

Date of standard health inspection: 05/15/2015
Total number of health deficiencies: 7
Average number of health deficiencies in Illinois: 9.2

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