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Manorcare of Palos Heights West

Manorcare of Palos Heights West, 11860 Southwest Highway, Palos Heights, Illinois 60463

The overall rating of Manorcare of Palos Heights West is much below average. The facility has 130 certified beds which participate in both Medicare and Medicaid. The operation of Manorcare of Palos Heights West is a for-profit corporation. It is not in a Continuing Care Retirement Community. It has a resident council only. Manorcare of Palos Heights West is located in the Chicago’s suburb of Palos Heights, Illinois which is a suburb to Chicago’s city limits.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The last full report filed by the Illinois Department of Health and Human Services for Manorcare of Palos Heights West was on January 22, 2016. At that inspection there were a total of ten health deficiencies identified. The average number of health deficiencies in Illinois is 7.9. The average number of health deficiencies in the U.S. is 7.2. In this inspection, the health deficiencies were in the following: one for mistreatment, four for quality care, three for resident rights, one for pharmacy services and one for environmental. In addition, there were three filed complaint inspection reports between December 1, 2015 and November 30, 2016. Complaint inspections generally happen on the occurrence of a notification by a nursing home resident or a loved one about some claimed irregularity or deficiency. That will prompt the Illinois Department of Health and Human Services to conduct a complaint inspection.

The staffing rating for Manorcare of Palos Heights West is much below average. The same can be said about the rating for registered nurse staffing, which is also much below average. The registered nurse hours per resident per day at Manorcare of Palos Heights West are 32 minutes, whereas the Illinois average is 56 minutes. The national average in this category is 50 minutes. The CNA hours per resident per day at Manorcare of Palos Heights West is 2 hours and 38 minutes compared to 2 hours and 50 minutes for the Illinois average and 2 hours and 28 minutes for the national average. The physical therapy staff hours per resident per day at Manorcare of Palos Heights West are 12 minutes. This is double the Illinois and national averages which are both 6 minutes.

The quality measures rating for Manorcare of Palos Heights West is average. 72.1% of Manorcare of Palos Heights West’s short-stay residents made improvements in function. This percentage was higher than the Illinois average of 60.2% and the national average of 63.3%. 23.4% of Manorcare of Palos Heights West’s short-stay residents were re-hospitalized after a nursing home admission. The Illinois average is 24.3% with the national average being 22.6%. 10.6% of Manorcare of Palos Heights West’s short-stay residents had an outpatient emergency department visit. This percentage was lower than both the Illinois and national averages in this category which were 12.3% and 12.1%, respectively. 85.4% of this facility’s short-stay residents were assessed and given the appropriate pneumococcal vaccine. The Illinois average is 76.7% and the national average is 81.5%.

2% of Manorcare of Palos Heights West’s long-stay residents experienced one or more falls with major injury. This percentage was lower than both the Illinois and national averages which were 3.4% and 3.3%, respectively. 9.7% Manorcare of Palos Heights West’s long-stay high-risk residents developed pressure ulcers. This percentage was higher than both the Illinois average and the U.S. averages which were 6.2% and 5.7%, respectively. Pressure ulcers for the elderly infirmed and the ill may be very dangerous in that these openings to the body often times leads to infections that can be life-threatening. 99.1% of Manorcare of Palos Heights West’s long-stay residents were assessed and given the appropriate seasonal influenza vaccine. This percentage was higher than both the Illinois and national averages.

Manorcare of Palos Heights West has not received any federal fines in the last 3 years. It is possible that Illinois may have imposed a penalty under state law, but none are listed. To search for the Illinois state penalties, there is a separate website that would allow for an independent viewing of any such fines.

1 Vital Statistics
Number of Beds: 130 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating information

Medicare assigns the overall star rating based on a nursing homes's performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

Four Stars Above Average
Health Inspection information

Medicare assigns the star rating based on a nursing home’s weighted score from recent health inspections. More stars means fewer health risks

Four Stars Above Average
Staffing information

Medicare assigns the star rating based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

Four Stars Above Average
RN Staffing Five Stars Much Above Average
Quality Measures information

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Four Stars Above Average
3 Key Short Stay Statistics
Description Manorcare Of Palos Heights West Illinois
Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
17.6% 10.2%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
0.5% Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
91.8% 72.8%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
98.3% 74.7%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
1.7% 2.1%
4 Key Long Stay Statistics
Description Manorcare Of Palos Heights West Illinois
Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
2.5% 3.3%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
5.0% 3.1%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
5.7% 4.9%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
4.1% 7.6%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
70.0% 46.1%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
3.3% 2.4%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.0% 0.3%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
16.6% 16.5%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
10.7% 13.8%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
9.1% 6.3%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
0.0% 19.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
14.4% 20.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
100.0% 92.9%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
100.0% 89.7%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
12.8% 18.8%
5 Inspection Summary

Date of standard health inspection: 01/24/2019
Total number of health deficiencies: 6
Average number of health deficiencies in Illinois: 10.6

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