Manorcare of Palos Heights West

Manorcare of Palos Heights West, 11860 Southwest Highway, Palos Heights, Illinois 60463

The overall rating of Manorcare of Palos Heights West is much below average. The facility has 130 certified beds which participate in both Medicare and Medicaid. The operation of Manorcare of Palos Heights West is a for-profit corporation. It is not in a Continuing Care Retirement Community. It has a resident council only. Manorcare of Palos Heights West is located in the Chicago’s suburb of Palos Heights, Illinois which is a suburb to Chicago’s city limits.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The last full report filed by the Illinois Department of Health and Human Services for Manorcare of Palos Heights West was on January 22, 2016. At that inspection there were a total of ten health deficiencies identified. The average number of health deficiencies in Illinois is 7.9. The average number of health deficiencies in the U.S. is 7.2. In this inspection, the health deficiencies were in the following: one for mistreatment, four for quality care, three for resident rights, one for pharmacy services and one for environmental. In addition, there were three filed complaint inspection reports between December 1, 2015 and November 30, 2016. Complaint inspections generally happen on the occurrence of a notification by a nursing home resident or a loved one about some claimed irregularity or deficiency. That will prompt the Illinois Department of Health and Human Services to conduct a complaint inspection.

The staffing rating for Manorcare of Palos Heights West is much below average. The same can be said about the rating for registered nurse staffing, which is also much below average. The registered nurse hours per resident per day at Manorcare of Palos Heights West are 32 minutes, whereas the Illinois average is 56 minutes. The national average in this category is 50 minutes. The CNA hours per resident per day at Manorcare of Palos Heights West is 2 hours and 38 minutes compared to 2 hours and 50 minutes for the Illinois average and 2 hours and 28 minutes for the national average. The physical therapy staff hours per resident per day at Manorcare of Palos Heights West are 12 minutes. This is double the Illinois and national averages which are both 6 minutes.

The quality measures rating for Manorcare of Palos Heights West is average. 72.1% of Manorcare of Palos Heights West’s short-stay residents made improvements in function. This percentage was higher than the Illinois average of 60.2% and the national average of 63.3%. 23.4% of Manorcare of Palos Heights West’s short-stay residents were re-hospitalized after a nursing home admission. The Illinois average is 24.3% with the national average being 22.6%. 10.6% of Manorcare of Palos Heights West’s short-stay residents had an outpatient emergency department visit. This percentage was lower than both the Illinois and national averages in this category which were 12.3% and 12.1%, respectively. 85.4% of this facility’s short-stay residents were assessed and given the appropriate pneumococcal vaccine. The Illinois average is 76.7% and the national average is 81.5%.

2% of Manorcare of Palos Heights West’s long-stay residents experienced one or more falls with major injury. This percentage was lower than both the Illinois and national averages which were 3.4% and 3.3%, respectively. 9.7% Manorcare of Palos Heights West’s long-stay high-risk residents developed pressure ulcers. This percentage was higher than both the Illinois average and the U.S. averages which were 6.2% and 5.7%, respectively. Pressure ulcers for the elderly infirmed and the ill may be very dangerous in that these openings to the body often times leads to infections that can be life-threatening. 99.1% of Manorcare of Palos Heights West’s long-stay residents were assessed and given the appropriate seasonal influenza vaccine. This percentage was higher than both the Illinois and national averages.

Manorcare of Palos Heights West has not received any federal fines in the last 3 years. It is possible that Illinois may have imposed a penalty under state law, but none are listed. To search for the Illinois state penalties, there is a separate website that would allow for an independent viewing of any such fines.

1 Vital Statistics
Number of Beds: 130 certified bedsi rating icon

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidi rating icon

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating i rating icon

A rating of 1 to 5 stars based on the health inspection, staffing, and quality measures ratings combined into one. More stars are better.

One StarMuch Below Average
Health Inspection i rating icon

A rating of 1 to 5 stars based on the nursing home’s health inspection results. More stars are better.

Two StarsBelow Average
Staffing i rating icon

A rating of 1 to 5 stars based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Certified Nursing Assistants (CNAs). More stars are better.

One StarMuch Below Average
RN Staffing i rating icon

A rating of 1 to 5 stars based on the amount of time Registered Nurses (RNs) spend with residents as reported by the nursing home. More stars are better.

One StarMuch Below Average
Quality Measures i rating icon

A rating of 1 to 5 stars based on resident assessment data that show how well the nursing home cares for residents’ needs. More stars are better.

Three StarsAverage
3 Key Short Stay Statistics
DescriptionAlden Estates of EvanstonIllinois
Average
Percent of short-stay residents who self-report moderate to severe pain.
Lower percentages are better.
28.3%13.1%%
Percent of short-stay residents with pressure ulcers that are new or worsened.
Lower percentages are better.
0.9%1.2%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine.
Higher percentages are better.
87.2%73.7%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
85.4%76.5%
Percent of short-stay residents who newly received an antipsychotic medication.
Lower percentages are better.
2.0%2.4%
4 Key Long Stay Statistics
DescriptionAlden Estates of EvanstonIllinois
Average
Percentage of long-stay residents experiencing one or more falls with major injury.
Lower percentages are better.
2.0%3.3%
Percentage of long-stay residents with a urinary tract infection.
Lower percentages are better.
4.1%4.3%
Percentage of long-stay residents who self-report moderate to severe pain.
Lower percentages are better.
6.4%5.3%
Percentage of long-stay high-risk residents with pressure ulcers.
Lower percentages are better.
9.7%6.0%
Percentage of long-stay low-risk residents who lose control of their bowels or bladder.
Lower percentages are better.
77.6%43.7%
Percentage of long-stay residents who have/had a catheter inserted and left in their bladder.
Lower percentages are better.
5.9%2.9%
Percentage of long-stay residents who were physically restrained.
Lower percentages are better.
0.0%0.6%
Percentage of long-stay residents whose ability to move independently worsened.
Lower percentages are better.
7.6%16.9%
Percentage of long-stay residents whose need for help with daily activities has increased.
Lower percentages are better.
6.4%14.6%
Percentage of long-stay residents who lose too much weight.
Lower percentages are better.
4.1%7.7%
Percentage of long-stay residents who have depressive symptoms.
Lower percentages are better.
0.0%18.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication.
Lower percentages are better.
14.4%22.2%
Percentage of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine.
Higher percentages are better.
99.1%92.8%
Percentage of long-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
95.9%91.9%
Percentage of long-stay residents who received an antipsychotic medication.
Lower percentages are better.
13.7%19.4%
5 Inspection Summary

Date of standard health inspection: 01/22/2016
Total number of health deficiencies: 10
Average number of health deficiencies in Illinois: 8.5

Client Reviews
“We were devastated when our 31 year-old son was killed by a negligent driver. Kreisman Law Offices did everything to help us through this very difficult time, including coming out to the house several times which was a comfort. My wife and I were extremely pleased with Mr. Kreisman’s compassion and care for this very tragic and troubling time.”
★★★★★
“Bob Kreisman did everything possible in handling the trial of this case. It was devastating that I traumatically lost my leg above the knee in this truck accident. However, it was not an easy case to win. His staff was so prepared for the trial that it was not surprising that the settlement offers continued to rise until we finally accepted the multi-million settlement while the jury was still deciding the case. My wife and I were delighted that we could secure our future with this settlement. We thank Mr. Kreisman and his incredible staff for working so hard for our benefit.” T.P.
★★★★★
“My mother died because doctors dropped the ball. I called Robert Kreisman and he immediately set up an appointment for my entire family. We met at his offices and I was very comfortable that he would do the best for my dad and my brothers. He spent hours with all of us in preparing for depositions and he hired top notch experts, all of which contributed to an incredible settlement before trial. I know that he is dedicated to his cases and particularly to the people he works for and the people who work with him. He continues to be generous in contributing annually to my mother’s memory and to make known to the public the signs and symptoms of brain tumors.” V.S.
★★★★★
“My dad was ignored and mistreated at the nursing home that we placed him in. It didn’t take long for us to realize that we made a big mistake, particularly after my dad developed these terrible bedsores. We transferred him as we were contacting Mr. Kreisman. He was referred to us by a lawyer we have known for a long time and respect his opinion. Mr. Kreisman and his staff worked tirelessly to resolve this case. We were fortunate to have his services and will recommend him to anyone.” T.J.
★★★★★