Manorcare of Palos Heights East

Manorcare of Palos Heights East, 7850 West College Drive, Palos Heights, Illinois 60463

Manorcare of Palos Heights East has an overall rating of average. It is located in Palos Heights, Illinois which is a southwestern suburb to the city of Chicago. The facility has 184 certified beds and participates in both Medicare and Medicaid. The ownership of Manorcare of Palos Heights East is a for-profit corporation. The facility is not in a Continuing Care Retirement Community. Manorcare of Palos Heights East has a resident council only.

Resident and family councils are important to encourage communications with the nursing home staff. The law requires nursing homes to allow councils to be set up by residents and their families. These councils are important for communication between residents, families and loved ones. A resident and family council are able to facilitate answers to questions through the nursing home’s administrators.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The last full report filed for Manorcare of Palos Heights East was on October 9, 2015. There was a total of eight health deficiencies identified in that inspection. There were also three other complaint inspections that took place between November 1, 2015 and October 31, 2016. The average number of health deficiencies in Illinois is 7.8. The average number of health deficiencies in the U.S. is 7.2. The October 2015 health inspection identified eight health deficiencies which included one in resident rights, two in nutrition and dietary and five for environmental. The overall rating for health inspection at Manorcare of Palos Heights East is below average.

The rating for staffing at the facility is average. Manorcare of Palos Heights East has a registered nurse staffing rating of above average. The total number of licensed nurse staff hours per resident per day at Manorcare of Palos Heights East is 1 hour and 46 minutes. The Illinois average is 1 hour and 34 minutes with the national average being 1 hour and 41. The registered nurse hours per resident per day at Manorcare of Palos Heights East is 1 hour and 25 minutes. The Illinois average for registered nurse hours for resident per day is 57 minutes with the national average being 50 minutes. The CNA hours per resident per day at Manorcare of Palos Heights East is 2 hours and 3 minutes. This is slightly below the Illinois average of 2 hours and 16 minutes and 2 hours and 28 minutes for the national average. On the other hand, the physical therapy staff hours per resident per day is substantially higher at Manorcare of Palos Heights East at 29 minutes than the Illinois and national averages which are both 6 minutes per resident per day for physical therapy.

The rating for Manorcare of Palos Heights East for quality measures is much above average. 69% of the facility’s short-stay residents made improvements in function. This percentage was higher than both the Illinois and national averages which were 60.2% and 63.2%, respectively. 20.6% of Manorcare of Palos Heights East’s short-stay residents were re-hospitalized after a nursing home admission. The Illinois average is 24.3%. The U.S. average is 22.6%. 7.1% of Manorcare of Palos Heights East’s short-stay residents had an outpatient emergency department visit. The Illinois average in this category is 12.3% and the national average is 12.1%. 53.5% of Manorcare of Palos Heights East’s short-stay residents were successfully discharged to the community. This percentage stacks up sufficiently to the Illinois average of 53.5% and the national average of 56.9%. 77.7% of Manorcare of Palos Heights East’s short-stay residents were assessed and given the appropriate seasonal influenza vaccine. The Illinois average is 74.6%.

7.9% of Manorcare of Palos Heights East’s long-stay residents self-reported moderate to severe pain. This percentage was higher than the Illinois average of 6.3% and a bit higher than the national average of 7.8%. 25.5% of Manorcare of Palos Heights East’s long-stay residents had a worsened ability to move independently. The Illinois average was lower at 17.5% as was the national average at 18.2%. 18.5% of Manorcare of Palos Heights East’s long-stay residents had an increased need for help with daily activities. This percentage was higher than the Illinois average of 15.4% and the national average of 15.3%. 75.5% of Manorcare of Palos Heights East’s long-stay residents were assessed and given the appropriate pneumococcal vaccine. This percentage was lower than the Illinois average of 91.8% and the national average of 93.4% in this category.

Manorcare of Palos Heights East has not received any federal fines in the last 3 years. It is possible that Illinois may have imposed a penalty under state law, but none are listed. To search for the Illinois state penalties, there is a separate website that would allow for an independent viewing of any such fines.

1 Vital Statistics
Number of Beds: 184 certified bedsi rating icon

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidi rating icon

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating i rating icon

A rating of 1 to 5 stars based on the health inspection, staffing, and quality measures ratings combined into one. More stars are better.

Three StarsAverage
Health Inspection i rating icon

A rating of 1 to 5 stars based on the nursing home’s health inspection results. More stars are better.

Two StarsBelow Average
Staffing i rating icon

A rating of 1 to 5 stars based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Certified Nursing Assistants (CNAs). More stars are better.

Three StarsAverage
RN Staffing i rating icon

A rating of 1 to 5 stars based on the amount of time Registered Nurses (RNs) spend with residents as reported by the nursing home. More stars are better.

Four StarsAbove Average
Quality Measures i rating icon

A rating of 1 to 5 stars based on resident assessment data that show how well the nursing home cares for residents’ needs. More stars are better.

Five StarsMuch Above Average
3 Key Short Stay Statistics
DescriptionAlden Estates of EvanstonIllinois
Average
Percent of short-stay residents who self-report moderate to severe pain.
Lower percentages are better.
11.7%13.1%%
Percent of short-stay residents with pressure ulcers that are new or worsened.
Lower percentages are better.
0.7%1.2%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine.
Higher percentages are better.
82.8%73.7%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
86.7%76.5%
Percent of short-stay residents who newly received an antipsychotic medication.
Lower percentages are better.
1.4%2.4%
4 Key Long Stay Statistics
DescriptionAlden Estates of EvanstonIllinois
Average
Percentage of long-stay residents experiencing one or more falls with major injury.
Lower percentages are better.
0.7%3.3%
Percentage of long-stay residents with a urinary tract infection.
Lower percentages are better.
2.7%4.3%
Percentage of long-stay residents who self-report moderate to severe pain.
Lower percentages are better.
8.9%5.3%
Percentage of long-stay high-risk residents with pressure ulcers.
Lower percentages are better.
7.0%6.0%
Percentage of long-stay low-risk residents who lose control of their bowels or bladder.
Lower percentages are better.
65.5%43.7%
Percentage of long-stay residents who have/had a catheter inserted and left in their bladder.
Lower percentages are better.
6.0%2.9%
Percentage of long-stay residents who were physically restrained.
Lower percentages are better.
0.0%0.6%
Percentage of long-stay residents whose ability to move independently worsened.
Lower percentages are better.
7.4%16.9%
Percentage of long-stay residents whose need for help with daily activities has increased.
Lower percentages are better.
12.1%14.6%
Percentage of long-stay residents who lose too much weight.
Lower percentages are better.
11.6%7.7%
Percentage of long-stay residents who have depressive symptoms.
Lower percentages are better.
0.0%18.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication.
Lower percentages are better.
16.1%22.2%
Percentage of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine.
Higher percentages are better.
79.8%92.8%
Percentage of long-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
87.4%91.9%
Percentage of long-stay residents who received an antipsychotic medication.
Lower percentages are better.
11.2%19.4%
5 Inspection Summary

Date of standard health inspection: 10/09/2015
Total number of health deficiencies: 6
Average number of health deficiencies in Illinois: 8.5

Client Reviews
“We were devastated when our 31 year-old son was killed by a negligent driver. Kreisman Law Offices did everything to help us through this very difficult time, including coming out to the house several times which was a comfort. My wife and I were extremely pleased with Mr. Kreisman’s compassion and care for this very tragic and troubling time.”
★★★★★
“Bob Kreisman did everything possible in handling the trial of this case. It was devastating that I traumatically lost my leg above the knee in this truck accident. However, it was not an easy case to win. His staff was so prepared for the trial that it was not surprising that the settlement offers continued to rise until we finally accepted the multi-million settlement while the jury was still deciding the case. My wife and I were delighted that we could secure our future with this settlement. We thank Mr. Kreisman and his incredible staff for working so hard for our benefit.” T.P.
★★★★★
“My mother died because doctors dropped the ball. I called Robert Kreisman and he immediately set up an appointment for my entire family. We met at his offices and I was very comfortable that he would do the best for my dad and my brothers. He spent hours with all of us in preparing for depositions and he hired top notch experts, all of which contributed to an incredible settlement before trial. I know that he is dedicated to his cases and particularly to the people he works for and the people who work with him. He continues to be generous in contributing annually to my mother’s memory and to make known to the public the signs and symptoms of brain tumors.” V.S.
★★★★★
“My dad was ignored and mistreated at the nursing home that we placed him in. It didn’t take long for us to realize that we made a big mistake, particularly after my dad developed these terrible bedsores. We transferred him as we were contacting Mr. Kreisman. He was referred to us by a lawyer we have known for a long time and respect his opinion. Mr. Kreisman and his staff worked tirelessly to resolve this case. We were fortunate to have his services and will recommend him to anyone.” T.J.
★★★★★