Manorcare of Palos Heights East

Manorcare of Palos Heights East, 7850 West College Drive, Palos Heights, Illinois 60463

Manorcare of Palos Heights East has an overall rating of average. It is located in Palos Heights, Illinois which is a southwestern suburb to the city of Chicago. The facility has 184 certified beds and participates in both Medicare and Medicaid. The ownership of Manorcare of Palos Heights East is a for-profit corporation. The facility is not in a Continuing Care Retirement Community. Manorcare of Palos Heights East has a resident council only.

Resident and family councils are important to encourage communications with the nursing home staff. The law requires nursing homes to allow councils to be set up by residents and their families. These councils are important for communication between residents, families and loved ones. A resident and family council are able to facilitate answers to questions through the nursing home’s administrators.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The last full report filed for Manorcare of Palos Heights East was on October 9, 2015. There was a total of eight health deficiencies identified in that inspection. There were also three other complaint inspections that took place between November 1, 2015 and October 31, 2016. The average number of health deficiencies in Illinois is 7.8. The average number of health deficiencies in the U.S. is 7.2. The October 2015 health inspection identified eight health deficiencies which included one in resident rights, two in nutrition and dietary and five for environmental. The overall rating for health inspection at Manorcare of Palos Heights East is below average.

The rating for staffing at the facility is average. Manorcare of Palos Heights East has a registered nurse staffing rating of above average. The total number of licensed nurse staff hours per resident per day at Manorcare of Palos Heights East is 1 hour and 46 minutes. The Illinois average is 1 hour and 34 minutes with the national average being 1 hour and 41. The registered nurse hours per resident per day at Manorcare of Palos Heights East is 1 hour and 25 minutes. The Illinois average for registered nurse hours for resident per day is 57 minutes with the national average being 50 minutes. The CNA hours per resident per day at Manorcare of Palos Heights East is 2 hours and 3 minutes. This is slightly below the Illinois average of 2 hours and 16 minutes and 2 hours and 28 minutes for the national average. On the other hand, the physical therapy staff hours per resident per day is substantially higher at Manorcare of Palos Heights East at 29 minutes than the Illinois and national averages which are both 6 minutes per resident per day for physical therapy.

The rating for Manorcare of Palos Heights East for quality measures is much above average. 69% of the facility’s short-stay residents made improvements in function. This percentage was higher than both the Illinois and national averages which were 60.2% and 63.2%, respectively. 20.6% of Manorcare of Palos Heights East’s short-stay residents were re-hospitalized after a nursing home admission. The Illinois average is 24.3%. The U.S. average is 22.6%. 7.1% of Manorcare of Palos Heights East’s short-stay residents had an outpatient emergency department visit. The Illinois average in this category is 12.3% and the national average is 12.1%. 53.5% of Manorcare of Palos Heights East’s short-stay residents were successfully discharged to the community. This percentage stacks up sufficiently to the Illinois average of 53.5% and the national average of 56.9%. 77.7% of Manorcare of Palos Heights East’s short-stay residents were assessed and given the appropriate seasonal influenza vaccine. The Illinois average is 74.6%.

7.9% of Manorcare of Palos Heights East’s long-stay residents self-reported moderate to severe pain. This percentage was higher than the Illinois average of 6.3% and a bit higher than the national average of 7.8%. 25.5% of Manorcare of Palos Heights East’s long-stay residents had a worsened ability to move independently. The Illinois average was lower at 17.5% as was the national average at 18.2%. 18.5% of Manorcare of Palos Heights East’s long-stay residents had an increased need for help with daily activities. This percentage was higher than the Illinois average of 15.4% and the national average of 15.3%. 75.5% of Manorcare of Palos Heights East’s long-stay residents were assessed and given the appropriate pneumococcal vaccine. This percentage was lower than the Illinois average of 91.8% and the national average of 93.4% in this category.

Manorcare of Palos Heights East has not received any federal fines in the last 3 years. It is possible that Illinois may have imposed a penalty under state law, but none are listed. To search for the Illinois state penalties, there is a separate website that would allow for an independent viewing of any such fines.

1Vital Statistics
Number of Beds:184 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts:Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2Key Ratings
Star Rating Summary
Overall Ratinginformation

Medicare assigns the overall star rating based on a nursing homes's performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

Three StarsAverage
Health Inspectioninformation

Medicare assigns the star rating based on a nursing home's weighted score from recent health inspections. More stars means fewer health risks

Two StarsBelow Average
Staffinginformation

Medicare assigns the star rating based on the nursing home's staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

Four StarsAbove Average
RN StaffingFour StarsAbove Average
Quality Measuresinformation

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Four StarsAbove Average
3Key Short Stay Statistics
DescriptionManorcare Of Palos Heights EastIllinois
Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
4.1%10.2%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
1.4%Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
90.4%72.8%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
96.1%74.7%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
0.7%2.1%
4Key Long Stay Statistics
DescriptionManorcare Of Palos Heights EastIllinois
Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
6.2%3.3%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
0.5%3.1%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
1.5%4.9%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
12.0%7.6%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
62.8%46.1%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
0.9%2.4%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.0%0.3%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
14.0%16.5%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
15.4%13.8%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
10.1%6.3%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
0.5%19.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
12.2%20.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
92.2%92.9%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
99.5%89.7%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
23.4%18.8%
5Inspection Summary

Date of standard health inspection:10/25/2018
Total number of health deficiencies:11
Average number of health deficiencies in Illinois:10.6

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