Manorcare of Naperville

Manorcare of Naperville, 200 Martin Avenue, Naperville, Illinois 60540

The overall rating for Manorcare of Naperville is below average receiving just two stars out of five. The facility has 115 certified beds that participates in both Medicare and Medicaid. Manorcare of Naperville is located in Naperville, Illinois, which is a western suburb to the City of Chicago located approximately 35.1 miles from the center of the City of Chicago. The facility is not in a Continuing Care Retirement Community and is not a hospital. Manorcare of Naperville has a resident council only. Resident and family councils are important to facilitate communications with the nursing home staff.

The law requires nursing homes to allow councils to be set up by residents and families. In the case of the nursing home not having a resident and/or family council, a resident or a family member should ask the nursing home administrator why that is the case. It also may be important to suggest to residents and family members to speak with the council president to get an idea of how the nursing home has acted with other residents who have raised concerns about how the nursing home is operating. The ownership of Manorcare of Naperville is a for-profit corporation under the legal business name of Manorcare of Naperville IL, LLC.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The health inspection rating for Manorcare of Naperville is much below average. The most recent standard health inspection with a full report was filed on November 21, 2017 resulting in 21 health citations. The average number of health citations in Illinois is 9.2. The average number of health citations in the U.S. is 7.2. In addition to the regularly scheduled standard health inspection, the Illinois Department of Health and Human Services welcomes complaint inspections. Between January 1, 2017 and December 31, 2017, there were 5 said complaint filed by either residents or loved ones complaining to the department about malfeasants, mistreatment of the resident or general complaints about care of a nursing home resident. The number of complaints in the past five years that have resulted in a citation at Manorcare of Naperville was 16. There are no citations in the past three years from a facility-reported issue.

The overall staffing rating for Manorcare of Naperville is average. The total number of licensed nurse staff hours per resident per day at Manorcare of Naperville is 2 hours and 16 minutes compared to 1 hour and 33 minutes for the Illinois average and 1 hour and 41 minutes for the national average. The registered nurse hours per resident per day at Manorcare of Naperville is 1 hour and 53 minutes. The Illinois average is 56 minutes. The national average is 50 minutes. Manorcare of Naperville’s physical therapy staff hours per resident per day is reported to be 14 minutes. The Illinois and national averages in this category are both 6 minutes. Physical therapists are licensed healthcare professionals providing treatment to help residents regain and maintain physical functions. In this category, the time shows the average time physical therapists providing care to residents throughout the nursing home. Not all residents of nursing homes require physical therapy. The registered nurse staffing rating at Manorcare of Naperville is much above average.

Illinois nursing homes that are certified by Medicare and Medicaid regularly report clinical information for each of their residents to the Centers for Medicare & Medicaid Services (CMS). CMS gives nursing homes a quality of resident care star rating based on performance on 16 different measures. These measures reflect how well a nursing home cares for its residents. These listings are based on two groups which are short-stay residents who spend 100 days or less in a nursing home and long-stay residents who spend over 100 days in a nursing home.

65.9% of Manorcare of Naperville’s short-stay residents improved in their ability to move around on their own compared to 64.3% being the Illinois average and 67.5% being the national average. 22% of Manorcare of Naperville’s short-stay residents were re-hospitalized after a nursing home admission. 22.5% is the Illinois average, with the national average being 21.1%. 9.8% of Manorcare of Naperville’s short-stay residents had an outpatient emergency department visit, compared to 12.1% for the Illinois average and 11.9% for the national average. 69.3% of Manorcare of Naperville’s short-stay residents received a needed flu shot for the current flu season. The Illinois and national averages are both higher at 73.2% and 81%, respectively.

4.1% of Manorcare of Naperville’s long-stay residents experienced one or more falls with major injury. The Illinois and national averages in this category are 3.4%. 13.8% of Manorcare of Naperville’s long-stay residents developed pressure ulcers. The Illinois and national averages are both substantially lower at 5.8% and 5.6%, respectively. 8.2% of Manorcare of Naperville’s long-stay residents had a worsened ability to move independently. This percentage was much lower than both the Illinois and national averages which stand at 17.1% and 18.2%, respectively. 21.5% of Manorcare of Naperville’s long-stay residents had an increased need for help with daily activities compared to the Illinois average of 14.2% and the national average at 15%. Daily activities include tasks such as bathing, grooming and dressing. Also included are eating, using the bathroom and mobility. 91.2% of Manorcare of Naperville’s long-stay residents received a needed vaccine to prevent pneumonia. The Illinois average is 91.3%, with the national average being 94.1% in this category.

Manorcare of Naperville did not receive any nursing home fines in the last 3 years. It was noted that there was neither a federal fine nor an Illinois state fine during that 3-year period.

1 Vital Statistics
Number of Beds: 115 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating information

A rating of 1 to 5 stars based on the health inspection, staffing, and quality measures ratings combined into one. More stars are better.

Two StarsBelow Average
Health Inspection information

A rating of 1 to 5 stars based on the nursing home’s health inspection results. More stars are better.

Two StarsBelow Average
Staffing information

A rating of 1 to 5 stars based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Certified Nursing Assistants (CNAs). More stars are better.

Two StarsBelow Average
RN Staffing information

A rating of 1 to 5 stars based on the amount of time Registered Nurses (RNs) spend with residents as reported by the nursing home. More stars are better.

Five StarsMuch Above Average
Quality Measures information

A rating of 1 to 5 stars based on resident assessment data that show how well the nursing home cares for residents’ needs. More stars are better.

Two StarsBelow Average
3 Key Short Stay Statistics
Description Manorcare of Naperville Illinois
Average
Percent of short-stay residents who self-report moderate to severe pain.
Lower percentages are better.
10.2%11.0%
Percent of short-stay residents with pressure ulcers that are new or worsened.
Lower percentages are better.
0.2%1.1%
Percentage of short-stay residents who needed and got a flu shot for the current flu season.
Higher percentages are better.
69.3%73.2%
Percentage of short-stay residents who needed and got a vaccine to prevent pneumonia.
Higher percentages are better.
71.0%76.0%
Percentage of short-stay residents who got antipsychotic medication for the first time.
Lower percentages are better.
1.4%2.2%
4 Key Long Stay Statistics
Description Manorcare of Naperville Illinois
Average
Percentage of long-stay residents experiencing one or more falls with major injury.
Lower percentages are better.
4.1%3.4%
Percentage of long-stay residents with a urinary tract infection.
Lower percentages are better.
2.1%3.7%
Percentage of long-stay residents who self-report moderate to severe pain.
Lower percentages are better.
4.0%4.1%
Percentage of long-stay high-risk residents with pressure ulcers.
Lower percentages are better.
13.8%5.8%
Percentage of long-stay low-risk residents who lose control of their bowels or bladder.
Lower percentages are better.
55.6%44.5%
Percentage of long-stay residents who have/had a catheter inserted and left in their bladder.
Lower percentages are better.
0.0%2.1%
Percentage of long-stay residents who were physically restrained..
Lower percentages are better.
0.0%0.4%
Percentage of long-stay residents whose ability to move independently worsened.
Lower percentages are better.
8.2%17.1%
Percentage of long-stay residents whose need for help with daily activities has increased.
Lower percentages are better.
21.5%14.0%
Percentage of long-stay residents who lose too much weight.
Lower percentages are better.
7.7%7.8%
Percentage of long-stay residents who have symptoms of depression.
Lower percentages are better.
0.8%18.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication.
Lower percentages are better.
23.5%21.6%
Percentage of long-stay residents who needed and got a flu shot for the current flu season.
Higher percentages are better.
82.6%92.8%
Percentage of long-stay residents who needed and got a vaccine to prevent pneumonia.
Higher percentages are better.
91.2%90.3%
Percentage of long-stay residents who received an antipsychotic medication.
Lower percentages are better.
3.7%19.3%
5 Inspection Summary

Date of standard health inspection: 11/21/2017
Total number of health citations: 7
Average number of health citations in Illinois: 6.1

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