Glencrest Healthcare & Rehab Center

Glencrest Healthcare & Rehab Center, 2461 W. Touhy Avenue, Chicago, Illinois 60645

Glencrest Healthcare & Rehab Center has 312 certified beds that participates both in Medicare and Medicaid. The ownership of Glencrest Healthcare & Rehab Center is a for-profit corporation. The facility is not in a continuing care retirement community. Glencrest Healthcare & Rehab Center is located in the west Rogers Park neighborhood on Chicago’s north side. The overall Medicare/Nursing Home Compare rating for Glencrest Healthcare & Rehab Center is much below average.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes approximately every 18 months. These inspections are for standard health inspections or for an investigation following up on a complaint made on behalf of a resident or by a resident.

There were a series of complaint inspections between August 1, 2015 and July 31, 2016 at Glencrest Healthcare & Rehab Center. In terms of the health inspection that was done on May 12, 2016, there was found to be 18 health deficiencies at Glencrest Healthcare & Rehab Center. The average number of health deficiencies in Illinois nursing homes is 7.7, whereas the average number of health deficiencies in the U.S. is 7. There were two mistreatment deficiencies found, four quality of care deficiencies found, one resident assessment deficiency, five resident’s rights deficiencies, one pharmacy deficiency and five environmental deficiencies.

During these inspections at Illinois nursing homes, fire safety deficiencies are reviewed. There were no such fire safety deficiencies at Glencrest Healthcare & Rehab Center. The average number of fire deficiencies in Illinois is 6.5. The U.S. average of fire safety deficiencies is 3.3.

Glencrest Healthcare & Rehab Center staffing rating is considered average. The total number of licensed nurse staff hours per resident per day was 1 hour and 35 minutes. This compares nearly the same as the Illinois and national averages for this category. Registered nurse hours per resident per day at Glencrest Healthcare & Rehab Center was shown to be 1 hour and 24 minutes. This was higher than the Illinois and national averages in this category. However, the licensed practical nurse (LPN) hours per resident per day at Glencrest Healthcare & Rehab Center was 10 minutes. This was substantially lower than the Illinois average of 37 minutes and the national average of 51 minutes for LPN hours per resident per day. Certified nursing assistants (CNA) hours per resident per day at Glencrest Healthcare & Rehab Center was 2 hours and 31 minutes. The Illinois average 2 hours and 15 minutes and the national average was 2 hours and 28 minutes for CNA hours per resident per day. The physical therapy staff hours per resident per day at Glencrest Healthcare & Rehab Center was 5 minutes. The Illinois averages for physical therapy staff hours per resident per day were both shown to be 6 minutes. In terms of registered nurse staffing at Glencrest Healthcare & Rehab Center, the rating system shows that is considered much above average.

59.5% of Glencrest Healthcare & Rehab Center’s short-stay residents made improvements in function during their stay. This percentage was slightly lower than the Illinois and national averages in this category. 22.9% of Glencrest Healthcare & Rehab Center’s short-stay residents were re-hospitalized after a nursing home admission. This percentage again was nearly identical to both the Illinois and national averages in this category. Only 26.8% of Glencrest Healthcare & Rehab Center’s short-stay residents were assessed and given the appropriate pneumococcal vaccine. This was substantially lower than the Illinois average of 77.2% and the national average of 81.4% of short-stay residents who were assessed and given the appropriate pneumococcal vaccine. The same deficiency might be shown in the percentage of short-stay residents who were assessed and given the appropriate influenza vaccine at Glencrest Healthcare & Rehab Center which was 39.3% of its short-stay residents. This was again substantially lower than the Illinois and national averages in this category which were 75.1% and 80.1%, respectively.

13.9% of Glencrest Healthcare & Rehab Center’s long-stay residents whose need for help with daily activities increased was lower than the Illinois and national averages in this category. In the category of Glencrest Healthcare & Rehab Center’s long-stay residents who were assessed and given the appropriate pneumococcal vaccine, only 59.4% of its residents were given that vaccine. Again this was substantially lower than the Illinois average of 91.9% and the national average of 93.4% of long-stay residents who were assessed and given the appropriate pneumococcal vaccine.

These quality measures are important because they show for example the percentage of long-stay residents who experienced one or more falls with major injury. Falls can cause moderate to severe injuries at nursing homes like Glencrest Healthcare & Rehab Center. Falls can cause bone fractures, joint dislocations, head injuries and altered consciousness. Importantly, nursing homes like Glencrest Healthcare & Rehab Center are able to prevent falls and fall-related injuries by providing its residents with the appropriate care plan, the appropriate instruments and the focused training of its nursing home personnel and staff.

The quality measures of nursing homes are vitally important for obvious reasons. Residents of Illinois nursing homes should be checked regularly by nursing home personnel to identify residents who are experiencing pain. Residents or someone on their behalf should advise nursing home staff if a resident is in pain and the cause of that pain. The nursing home staff should be certain to make residents comfortable and improve their overall quality of life.

Glencrest Healthcare & Rehab Center has not received a federal fine in the last three years.

1 Vital Statistics
Number of Beds: 312 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating information

A rating of 1 to 5 stars based on the health inspection, staffing, and quality measures ratings combined into one. More stars are better.

One StarMuch Below Average
Health Inspection information

A rating of 1 to 5 stars based on the nursing home’s health inspection results. More stars are better.

One StarMuch Below Average
Staffing information

A rating of 1 to 5 stars based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Certified Nursing Assistants (CNAs). More stars are better.

Three StarsAverage
RN Staffing information

A rating of 1 to 5 stars based on the amount of time Registered Nurses (RNs) spend with residents as reported by the nursing home. More stars are better.

Five StarsMuch Above Average
Quality Measures information

A rating of 1 to 5 stars based on resident assessment data that show how well the nursing home cares for residents’ needs. More stars are better.

Two StarsBelow Average
3 Key Short Stay Statistics
DescriptionGlencrest Healthcare & Rehab CenterIllinois
Average
Percent of short-stay residents who self-report moderate to severe pain.
Lower percentages are better.
22.0%10.5%
Percent of short-stay residents with pressure ulcers that are new or worsened.
Lower percentages are better.
0.0%1.2%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine.
Higher percentages are better.
39.3%73.0%
Percentage of short-stay residents who needed and got a vaccine to prevent pneumonia.
Higher percentages are better.
26.8%74.9%
Percentage of short-stay residents who got antipsychotic medication for the first time.
Lower percentages are better.
1.4%2.2%
4 Key Long Stay Statistics
DescriptionGlencrest Healthcare & Rehab CenterIllinois
Average
Percentage of long-stay residents experiencing one or more falls with major injury.
Lower percentages are better.
1.6%3.4%
Percentage of long-stay residents with a urinary tract infection.
Lower percentages are better.
2.1%3.4%
Percentage of long-stay residents who self-report moderate to severe pain.
Lower percentages are better.
9.8%4.1%
Percentage of long-stay high-risk residents with pressure ulcers.
Lower percentages are better.
20.3%5.9%
Percentage of long-stay low-risk residents who lose control of their bowels or bladder.
Lower percentages are better.
49.2%45.2%
Percentage of long-stay residents who have/had a catheter inserted and left in their bladder.
Lower percentages are better.
7.5%2.1%
Percentage of long-stay residents who were physically restrained..
Lower percentages are better.
1.7%0.4%
Percentage of long-stay residents whose ability to move independently worsened.
Lower percentages are better.
21.6%17.1%
Percentage of long-stay residents whose need for help with daily activities has increased.
Lower percentages are better.
13.9%14.0%
Percentage of long-stay residents who lose too much weight.
Lower percentages are better.
7.6%7.8%
Percentage of long-stay residents who have symptoms of depression.
Lower percentages are better.
12.6%18.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication..
Lower percentages are better.
16.5%21.2%
Percentage of long-stay residents who needed and got a flu shot for the current flu season.
Higher percentages are better.
62.7%92.7%
Percentage of long-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
59.4%90.3%
Percentage of long-stay residents who received an antipsychotic medication.
Lower percentages are better.
20.0%19.2%
5 Inspection Summary

Date of standard health inspection: 05/12/2016
Total number of health deficiencies: 18
Average number of health deficiencies in Illinois: 5.6

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