DuPage Care Center

DuPage Care Center, 400 North County Farm Road, Wheaton, Illinois 60187

DuPage Care Center is located in Wheaton, Illinois, which is a western suburb to the City of Chicago located in DuPage County, Illinois. The facility is approximately 31.5 miles from the center of the City of Chicago. DuPage Care Center has 368 certified beds that participates in both Medicare and Medicaid. The facility is not within a Continuing Care Retirement Community. A Continuing Care Retirement Community offers multiple housing options and levels of care. This is an important asset in that residents may move from one level of care to another based on their medical needs while still remaining in the same nursing home. DuPage Care Center has a resident and family council. Resident and family councils are important to facilitate communications with the nursing home staff. The law requires nursing homes to allow councils to be set up by residents and families. In the case of the nursing home not having a resident and/or family council, a resident or a family member should ask the nursing home administrator why that is the case. It also may be important to suggest to residents and family members to speak with the council president to get an idea of how the nursing home has acted with other residents who have raised concerns about how the nursing home is operating. The overall rating is much above average. The ownership of DuPage Care Center is DuPage County. It is a government-owned facility.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The most recent standard health inspection was done at DuPage Care Center on September 14, 2017. The total number of health citations were 9. The average number of health citations in Illinois following a standard health inspection is 9.1. The average number of health citations following a health inspection in the U.S. is 7.2. There were 3 complaint inspections that were filed between December 1, 2016 and November 30, 2017. Complaint inspections of an Illinois nursing home can occur if a resident, loved one or relative of a resident submits a complaint to the Illinois Department of Health and Human Services which will result in an inspection. The number of complaints in the past three years that resulted in a citation at DuPage Care Center was 13. The health inspection rating for DuPage Care Center is average.

The staffing rating for DuPage Care Center is above average. The total number of licensed nurse staff hours per resident per day at DuPage Care Center is 1 hours and 20 minutes. The Illinois average is 1 hour and 33 minutes, with the national average being 1 hour and 41 minutes. The registered nurse hours per resident per day at the facility was 1 hour and 5 minutes compared to 56 minutes for the Illinois average and 50 minutes being the national average. The CNA hours per resident per day at DuPage Care Center is 3 hours. The Illinois average is 2 hours and 14 minutes, with the national average being 2 hours and 27 minutes. The physical therapy staff hours per resident per day at this facility is 3 minutes. This is half as much as the Illinois and national averages which are both 6 minutes. The registered nurse staffing rating at DuPage Care Center is much above average.

Illinois nursing homes that are certified by Medicare and Medicaid regularly report clinical information for each of their residents to the Centers for Medicare & Medicaid Services (CMS). CMS gives nursing homes a quality of resident care star rating based on performance on 16 different measures. These measures reflect how well a nursing home cares for its residents. These listings are based on two groups which are short-stay residents who spend 100 days or less in a nursing home and long-stay residents who spend over 100 days in a nursing home.

93.3% of DuPage Care Center’s short-stay residents improved in their ability to move around on their own. This percentage is substantially higher than both the Illinois and national averages in this category which stand at 63.4% and 66.7%, respectively. 4.2% of DuPage Care Center’s short-stay residents had an outpatient emergency department visit. This percentage was much lower than both the Illinois and national averages which stand at 12.1% and 11.9%, respectively. 97.9% of the facility’s short-stay residents received a needed vaccine to prevent pneumonia. The Illinois average is 76.3% with the national average being 82.8% in this category.

3.3% of DuPage Care Center’s long-stay high-risk residents experienced one or more falls with major injury. The Illinois and national averages are both 3.4% in this category. 4.3% of DuPage Care Center’s long-stay residents developed a urinary tract infection. The Illinois and national averages are slightly lower at 3.9% and 3.8%, respectively. 5.1% of DuPage Care Center’s long-stay residents reported moderate to severe pain. The Illinois average is 4.4%, with the national average being higher at 5.9%. 8.5% of DuPage Care Center’s long-stay residents had an increased need for help with daily activities compared to 14.4% for the Illinois average and 15.1% for the national average. 99.1% of the facility’s long-stay residents received a needed flu shot during the current flu season. The Illinois average is 92.8%, with the national average being 94.8%.

DuPage Care Center received a penalty on March 24, 2017 in the amount of $19,880. No other fines have been reported.

1 Vital Statistics
Number of Beds: 368 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating information

A rating of 1 to 5 stars based on the health inspection, staffing, and quality measures ratings combined into one. More stars are better.

Five StarsMuch Above Average
Health Inspection information

A rating of 1 to 5 stars based on the nursing home’s health inspection results. More stars are better.

Three StarsAverage
Staffing information

A rating of 1 to 5 stars based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Certified Nursing Assistants (CNAs). More stars are better.

Four StarsAbove Average
RN Staffing information

A rating of 1 to 5 stars based on the amount of time Registered Nurses (RNs) spend with residents as reported by the nursing home. More stars are better.

Five StarsMuch Above Average
Quality Measures information

A rating of 1 to 5 stars based on resident assessment data that show how well the nursing home cares for residents’ needs. More stars are better.

Five StarsMuch Above Average
3 Key Short Stay Statistics
DescriptionDuPage Care CenterIllinois
Average
Percent of short-stay residents who self-report moderate to severe pain.
Lower percentages are better.
20.6%10.7%
Percent of short-stay residents with pressure ulcers that are new or worsened.
Lower percentages are better.
0.8%1.1%
Percentage of short-stay residents who needed and got a flu shot for the current flu season.
Higher percentages are better.
94.9%73.1%
Percentage of short-stay residents who needed and got a vaccine to prevent pneumonia.
Higher percentages are better .
97.9%75.4%
Percentage of short-stay residents who got antipsychotic medication for the first time.
Lower percentages are better.
0.3%2.3%
4 Key Long Stay Statistics
DescriptionDuPage Care CenterIllinois
Average
Percentage of long-stay residents experiencing one or more falls with major injury.
Lower percentages are better.
3.3%3.4%
Percentage of long-stay residents with a urinary tract infection.
Lower percentages are better.
4.3%3.5%
Percentage of long-stay residents who self-report moderate to severe pain.
Lower percentages are better.
5.1%4.0%
Percentage of long-stay high-risk residents with pressure ulcers.
Lower percentages are better.
5.4%5.8%
Percentage of long-stay low-risk residents who lose control of their bowels or bladder.
Lower percentages are better.
40.0%45.0%
Percentage of long-stay residents who have/had a catheter inserted and left in their bladder.
Lower percentages are better.
1.9%2.1%
Percentage of long-stay residents who were physically restrained.
Lower percentages are better.
0.0%0.4%
Percentage of long-stay residents whose ability to move independently worsened.
Lower percentages are better.
12.5%17.1%
Percentage of long-stay residents whose need for help with daily activities has increased.
Lower percentages are better.
8.5%14.1%
Percentage of long-stay residents who lose too much weight.
Lower percentages are better.
7.9%7.8%
Percentage of long-stay residents who have symptoms of depression.
Lower percentages are better.
8.0%18.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication.
Lower percentages are better.
27.7%21.5%
Percentage of long-stay residents who needed and got a flu shot for the current flu season.
Higher percentages are better.
99.1%92.8%
Percentage of long-stay residents assessed and given, appropriately, the pneumococcal vaccine.
Higher percentages are better.
99.6%90.8%
Percentage of long-stay residents who received an antipsychotic medication.
Lower percentages are better.
17.8%19.3%
5 Inspection Summary

Date of standard health inspection: 09/14/2017
Total number of health deficiencies: 9
Average number of health deficiencies in Illinois: 6.2

Client Reviews
★★★★★
“We were devastated when our 31 year-old son was killed by a negligent driver. Kreisman Law Offices did everything to help us through this very difficult time, including coming out to the house several times which was a comfort. My wife and I were extremely pleased with Mr. Kreisman’s compassion and care for this very tragic and troubling time.” C.B.
★★★★★
“Bob Kreisman did everything possible in handling the trial of this case. It was devastating that I traumatically lost my leg above the knee in this truck accident. However, it was not an easy case to win. His staff was so prepared for the trial that it was not surprising that the settlement offers continued to rise until we finally accepted the multi-million settlement while the jury was still deciding the case. My wife and I were delighted that we could secure our future with this settlement. We thank Mr. Kreisman and his incredible staff for working so hard for our benefit.” T.P.
★★★★★
“My mother died because doctors dropped the ball. I called Robert Kreisman and he immediately set up an appointment for my entire family. We met at his offices and I was very comfortable that he would do the best for my dad and my brothers. He spent hours with all of us in preparing for depositions and he hired top notch experts, all of which contributed to an incredible settlement before trial. I know that he is dedicated to his cases and particularly to the people he works for and the people who work with him. He continues to be generous in contributing annually to my mother’s memory and to make known to the public the signs and symptoms of brain tumors.” V.S.
★★★★★
“My dad was ignored and mistreated at the nursing home that we placed him in. It didn’t take long for us to realize that we made a big mistake, particularly after my dad developed these terrible bedsores. We transferred him as we were contacting Mr. Kreisman. He was referred to us by a lawyer we have known for a long time and respect his opinion. Mr. Kreisman and his staff worked tirelessly to resolve this case. We were fortunate to have his services and will recommend him to anyone.” T.J.