Symphony of Orchard Valley

Symphony of Orchard Valley, 2330 W. Galena Blvd., Aurora, Illinois 60506

Symphony of Orchard Valley has an overall rating of much below average. The facility is located in Aurora, Illinois, a western suburb to the city of Chicago lying approximately 48.9 miles from the center of the city. Symphony of Orchard Valley has 203 certified beds that participates in both Medicare and Medicaid. It is not within a Continuing Care Retirement Community. A Continuing Care Retirement Community offers multiple housing options for different levels of nursing needs and care. A nursing home is typically the most service-intensive housing option. Residents may move from one level to another based on their medical needs. Symphony of Orchard Valley has a resident council only. The ownership of Symphony of Orchard Valley is a for-profit partnership.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The most recent health inspection full report was filed on October 18, 2018 with a total number of heath citations of 14. The average number of health citations in Illinois is 10.4. The average number of health citations in the U.S. is 7.8.

In addition to the regular health inspections, a complaint inspection will result when an individual resident, family member or loved one reports to the Illinois Department of Health and Human Services that some violation or noncompliance has taken place. The complaint inspections between April 1, 2018 and March 31, 2019 resulted in 5 separate full reports. Over the last 3 years, complaints filed resulted in 41 citations. The health inspection rating for Symphony of Orchard Valley is much below average.

The staffing rating at Symphony of Orchard Valley is below average. The total number of licensed nurse staff hours per resident per day at Symphony of Orchard Valley is 1 hour and 13 minutes. The Illinois average is 1 hour and 24 minutes, with the national average being 1 hour and 33 minutes. The registered nurse hours per resident per day at Symphony of Orchard Valley is 42 minutes compared to just 46 minutes for the Illinois average and 41 minutes for the national average. The physical therapy staff hours per resident per day at Symphony of Orchard Valley is 7 minutes. The Illinois and national averages are both 5 minutes in this category. The registered nurse staffing rating for this facility is average.

The quality of resident care rating for Symphony of Orchard Valley is above average. 5% of Symphony of Orchard Valley’s short-stay residents had an emergency department outpatient visit. The Illinois average is significantly higher at 11% as is the national average at 10.7%. 66.1% of Symphony of Orchard Valley’s short-stay residents showed improvement in their ability to move around on their own. The Illinois average is 63.5% with the national average being 66.8%. 48.7% of Symphony of Orchard Valley’s short-stay residents received a needed flu shot for the current flu season. The Illinois average is 72.8% and the national average is 82.3%. 25.4% of Symphony of Orchard Valley’s short-stay residents received a needed vaccine to prevent pneumonia. This was significantly lower than the Illinois and national averages which are 74.7% and 83.2%, respectively.

2.32 per 1,000 long-stay residents were hospitalized at Symphony of Orchard Valley compared to 1.89 per 1,000 long-stay residents days being the Illinois average and 1.75 per 1,000 long-stay resident days being the national average in this category. 3.1% of Symphony of Orchard Valley’s long-stay high-risk residents developed pressure ulcers. The Illinois average is 7.6%, with the national average being 7.4%. 20.6% of Symphony of Orchard Valley’s long-stay residents showed a worsened ability to move independently compared to 16.5% for the Illinois average and 17.9% for the national average. 16.6% of Symphony of Orchard Valley’s long-stay residents had an increased need for help with daily activities compared to 13.8% for the Illinois average and 14.8% for the national average. 57.2% of Symphony of Orchard Valley’s long-stay residents received a needed vaccine to prevent pneumonia compared to 89.7% for the Illinois average and 93.7% being the national average.

Symphony of Orchard Valley did receive a federal fine on December 14, 2017 for $7,150 and one denial of Medicare payment on August 26, 2016. There are no other federal fines nor Illinois state fines during that 3-year period.

1 Vital Statistics
Number of Beds: 203 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating information

Medicare assigns the overall star rating based on a nursing homes's performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

One Star Much Below Average
Health Inspection information

Medicare assigns the star rating based on a nursing home’s weighted score from recent health inspections. More stars means fewer health risks

One Star Much Below Average
Staffing information

Medicare assigns the star rating based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

Two Stars Below Average
RN Staffing Three Stars Average
Quality Measures information

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Four Stars Above Average
3 Key Short Stay Statistics
Description Symphony Of Orchard Valley Illinois
Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
4.6% 10.2%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
0.6% Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
48.7% 72.8%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
25.4% 74.7%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
1.4% 2.1%
4 Key Long Stay Statistics
Description Symphony Of Orchard Valley Illinois
Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
2.4% 3.3%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
0.9% 3.1%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
2.4% 4.9%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
3.1% 7.6%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
38.0% 46.1%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
0.9% 2.4%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.4% 0.3%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
20.6% 16.5%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
16.6% 13.8%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
5.9% 6.3%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
7.5% 19.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
9.2% 20.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
97.5% 92.9%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
57.2% 89.7%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
17.7% 18.8%
5 Inspection Summary

Date of standard health inspection: 10/19/2018
Total number of health deficiencies: 15
Average number of health deficiencies in Illinois: 10.6

Client Reviews
★★★★★
“We were devastated when our 31 year-old son was killed by a negligent driver. Kreisman Law Offices did everything to help us through this very difficult time, including coming out to the house several times which was a comfort. My wife and I were extremely pleased with Mr. Kreisman’s compassion and care for this very tragic and troubling time.” C.B.
★★★★★
“Bob Kreisman did everything possible in handling the trial of this case. It was devastating that I traumatically lost my leg above the knee in this truck accident. However, it was not an easy case to win. His staff was so prepared for the trial that it was not surprising that the settlement offers continued to rise until we finally accepted the multi-million settlement while the jury was still deciding the case. My wife and I were delighted that we could secure our future with this settlement. We thank Mr. Kreisman and his incredible staff for working so hard for our benefit.” T.P.
★★★★★
“My mother died because doctors dropped the ball. I called Robert Kreisman and he immediately set up an appointment for my entire family. We met at his offices and I was very comfortable that he would do the best for my dad and my brothers. He spent hours with all of us in preparing for depositions and he hired top notch experts, all of which contributed to an incredible settlement before trial. I know that he is dedicated to his cases and particularly to the people he works for and the people who work with him. He continues to be generous in contributing annually to my mother’s memory and to make known to the public the signs and symptoms of brain tumors.” V.S.
★★★★★
“My dad was ignored and mistreated at the nursing home that we placed him in. It didn’t take long for us to realize that we made a big mistake, particularly after my dad developed these terrible bedsores. We transferred him as we were contacting Mr. Kreisman. He was referred to us by a lawyer we have known for a long time and respect his opinion. Mr. Kreisman and his staff worked tirelessly to resolve this case. We were fortunate to have his services and will recommend him to anyone.” T.J.