Symphony of Hanover Park

Symphony of Hanover Park, 2000 W. Lake St., Hanover Park, Illinois 60133

The overall rating for Symphony of Hanover Park is much above average. The facility is located in Hanover Park, Illinois, which is a western suburb to the City of Chicago located approximately 35.4 miles from the center of the City of Chicago. The facility has 150 certified beds that participates in both Medicare and Medicaid. The facility is not in a Continuing Care Retirement Community. Symphony of Hanover Park has a resident council only. Resident and family councils are important to facilitate communications with the nursing home staff.

The law requires nursing homes to allow councils to be set up by residents and families. In the case of the nursing home not having a resident and/or family council, a resident or a family member should ask the nursing home administrator why that is the case. It also may be important to suggest to residents and family members to speak with the council president to get an idea of how the nursing home has acted with other residents who have raised concerns about how the nursing home is operating.

The ownership of Symphony of Hanover Park is a for-profit partnership under the legal business name of Symphony Hanover Park, LLC.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The health inspection rating for Symphony of Hanover Park is average. The most recent standard health inspection with a full report was filed on October 12, 2017 resulting in 7 health citations. The average number of health citations in Illinois is 9.2. The average number of health citations in the U.S. is 7.2. IN addition to the regularly scheduled health inspection, complaint inspections may be filed by a resident for an Illinois nursing home. Between January 1, 2017 and December 31, 2017, there was a full report filed in a complaint inspection on September 28, 2017. The number of complaints in the past three years that have resulted in a citation at Symphony of Hanover Park was 7. There were no facility-reported issues that resulted in a citation at Symphony of Hanover Park.

The staffing rating for Symphony of Hanover Park is above average. The total number of licensed nurse staff hours per resident per day at Symphony of Hanover Park is 2 hours and 43 minutes compared to 1 hour and 33 minutes for the Illinois average and 1 hour and 41 minutes for the national average. The registered nurse hours per resident per day at Symphony of Hanover Park is 1 hour and 46 minutes compared to 56 minutes for the Illinois average and 50 minutes for the national average. The physical therapy staff hours per resident per day at Symphony of Hanover Park is 19 minutes. The Illinois and national averages are both much lower at just 6 minutes of physical therapy staff hours per resident per day. Physical therapists are licensed healthcare professionals providing treatment to help residents regain and maintain physical functions. In this category, the time shows the average time physical therapists providing care to residents throughout the nursing home. Not all residents of nursing homes require physical therapy. The registered nurse staffing rating at Symphony of Hanover Park is below average receiving just two stars out of a possible five.

Illinois nursing homes that are certified by Medicare and Medicaid regularly report clinical information for each of their residents to the Centers for Medicare & Medicaid Services (CMS). CMS gives nursing homes a quality of resident care star rating based on performance on 16 different measures. These measures reflect how well a nursing home cares for its residents. These listings are based on two groups which are short-stay residents who spend 100 days or less in a nursing home and long-stay residents who spend over 100 days in a nursing home.

The quality of resident care rating at Symphony of Hanover Park is much above average. 18.9% of Symphony of Hanover Park’s short-stay residents were re-hospitalized after a nursing home admission compared to 22.5% for the Illinois average and 21.1% for the national average. 8.6% of Symphony of Hanover Park’s short-stay residents had an outpatient emergency department visit, compared to 12.1% for the Illinois average and 11.9% for the national average. 62.5% of Symphony of Hanover Park’s short-stay residents were successfully discharged to the community. The Illinois average is 53.8% and the national average is 57%. 13.5% of Symphony of Hanover Park’s short-stay residents reported moderate to severe pain. The Illinois average is 11%, with the national average being 13.7%.

7.6% of Symphony of Hanover Park’s long-stay high-risk residents developed pressure ulcers. The Illinois average is 5.8%, with the national average being 5.6%. 78.2% of Symphony of Hanover Park’s long-stay low-risk residents lose control of their bowels or bladder. The Illinois average is 44.5%, with the national average being 47.7%. 6.8% of Symphony of Hanover Park’s long-stay residents had a worsened ability to move independently. This percentage was substantially higher at 17.1% for Illinois, with the national average also substantially higher at 18.2%. 86.1% of Symphony of Hanover Park’s long-stay residents who needed a vaccine to prevent pneumonia received it, compared to 91.3% for the Illinois average and 94.1% being the national average.

Symphony of Hanover Park did not receive any nursing home fines in the last 3 years. It was noted that there was neither a federal fine nor an Illinois state fine during that 3-year period.

1Vital Statistics
Number of Beds:150 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts:Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2Key Ratings
Star Rating Summary
Overall Ratinginformation

Medicare assigns the overall star rating based on a nursing homes's performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

Four StarsAbove Average
Health Inspectioninformation

Medicare assigns the star rating based on a nursing home's weighted score from recent health inspections. More stars means fewer health risks

Four StarsAbove Average
Staffinginformation

Medicare assigns the star rating based on the nursing home's staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

Three StarsAverage
RN StaffingFour StarsAbove Average
Quality Measuresinformation

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Four StarsAbove Average
3Key Short Stay Statistics
DescriptionSymphony Of Hanover ParkIllinois
Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
0.8%10.2%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
1.1%Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
81.6%72.8%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
86.4%74.7%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
0.6%2.1%
4Key Long Stay Statistics
DescriptionSymphony Of Hanover ParkIllinois
Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
1.5%3.3%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
4.7%3.1%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
0.0%4.9%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
11.7%7.6%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
64.7%46.1%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
0.0%2.4%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.0%0.3%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
4.1%16.5%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
0.0%13.8%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
1.8%6.3%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
0.0%19.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
29.8%20.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
95.2%92.9%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
98.5%89.7%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
3.3%18.8%
5Inspection Summary

Date of standard health inspection:09/13/2018
Total number of health deficiencies:4
Average number of health deficiencies in Illinois:10.6

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