Symphony at Aria

Symphony at Aria, 4600 N. Frontage Road, Hillside, Illinois 60162

Symphony at Aria has 198 certified beds. The facility is located in Hillside, Illinois which is a western suburb to the city of Chicago’s city limits. Symphony at Aria participates in both Medicare and Medicaid. Its ownership is a for-profit corporation. Symphony at Aria is not in a continuing care retirement community. Symphony at Aria has a resident council only. The overall rating for Symphony at Aria is below average.

Resident and family councils are important to encourage communications with the nursing home staff. The law requires nursing homes to allow councils to be organized by residents and their families. In a case of a nursing home not having a resident and family council, it would be appropriate for the resident and/or family members to inquire with the nursing home administrator why that is the case. In addition, it may be important to ask to speak with a council president to understand how the nursing home has acted on issues that have arisen in the past.

The Illinois Department of Health and Human Services regularly inspects Illinois nursing homes on average every 18 months. The last full report filed for a health inspection by the department for Symphony at Aria was in February 2016. A total of 22 health deficiencies were identified. The average number of health deficiencies in Illinois is 7.7. The average number of health deficiencies in the U.S. is 7.1.

The 22 health deficiencies that were identified at the February 2016 health inspection at Symphony at Aria included two deficiencies for mistreatment, eight deficiencies for quality care, three deficiencies for resident rights, one deficiency for nutrition and dietary, one deficiency for pharmacy services and seven deficiencies for environmental.

There were no fire safety deficiencies on inspection at this nursing home. The average number of fire safety deficiencies in Illinois is 6.5. The average number of fire safety deficiencies in the U.S. is 3.4.

The staffing rating for Symphony at Aria is above average. The registered nurse staffing rating is also above average. The total number of licensed nurse staff hours per resident per day at Symphony at Aria is 1 hour and 54 minutes compared to the 1 hour and 33 minutes for the Illinois average and 1 hour and 42 minutes for the national average. The registered nurse hours per resident per day at Symphony at Aria is 1 hour and 3 minutes. The Illinois average is 57 minutes and the national average is 50 minutes. The LPN/LVN hours per resident per day at Symphony at Aria is 51 minutes. The Illinois average is just 37 minutes. The certified nurse aide hours per resident per day at Symphony at Aria is 2 hours and 13 minutes. This is comparable to the Illinois average which is shown to be 2 hours and 16 minutes but is below the U.S. average of 2 hours and 28 minutes. The physical therapy staff hours per resident per day at Symphony at Aria is 11 minutes. This is significantly higher than both the Illinois and national averages which are both 6 minutes per resident per day.

The quality measures rating for Symphony at Aria is above average. 73% of Symphony at Aria’s short-stay residents made improvements in function. This percentage was higher than both the Illinois average which was 60.2% and the national average which was 63.3%. 22.2% of Symphony at Aria’s short-stay residents were re-hospitalized after a nursing home admission. This percentage was slightly lower than the Illinois average of 24.3% and the national average of 22.6%. 11.2% of Symphony at Aria’s short-stay residents had an outpatient emergency department visit. This was slightly lower than the Illinois and national averages which were 12.3% and 12.1%, respectively. 48.5% of Symphony at Aria’s short-stay residents were successfully discharged to the community. In this important category, Symphony at Aria was showing that its residents on percentage were lower than both the Illinois and national averages which were 53.5% and 53.9%, respectively.

1.4% of Symphony at Aria’s long-stay residents experienced one or more falls with major injury. This percentage was lower than both the Illinois and national averages. 6.9% of Symphony at Aria’s long-stay high-risk residents developed pressure ulcers during their residency. This percentage at Symphony at Aria was modestly higher than Illinois average of 16.2% and still higher than the U.S. average which was listed at 5.7%. 81.9% of Symphony at Aria’s long-stay residents were assessed and given the appropriate seasonal influenza vaccine. This percentage was markedly lower than both the Illinois and the U.S. averages which were listed at 92.8% and 92.5% of long-stay residents who were assessed and given the appropriate seasonal influenza vaccine.

Symphony at Aria received a fine on January 4, 2016 in the amount of $10,238. It is possible that Illinois may have imposed a penalty under state law, but none are listed. To search for the Illinois state penalties, there is a separate website that would allow for an independent viewing of any such fines.

1Vital Statistics
Number of Beds:198 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts:Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2Key Ratings
Star Rating Summary
Overall Ratinginformation

Medicare assigns the overall star rating based on a nursing homes's performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

One StarMuch Below Average
Health Inspectioninformation

Medicare assigns the star rating based on a nursing home's weighted score from recent health inspections. More stars means fewer health risks

One StarMuch Below Average
Staffinginformation

Medicare assigns the star rating based on the nursing home's staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

Two StarsBelow Average
RN StaffingTwo StarsBelow Average
Quality Measuresinformation

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Three StarsAverage
3Key Short Stay Statistics
DescriptionSymphony At AriaIllinois
Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
4.9%10.2%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
0.6%Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
34.2%72.8%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
11.7%74.7%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
1.8%2.1%
4Key Long Stay Statistics
DescriptionSymphony At AriaIllinois
Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
0.8%3.3%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
0.2%3.1%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
5.2%4.9%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
6.4%7.6%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
44.9%46.1%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
2.6%2.4%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.3%0.3%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
22.3%16.5%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
22.0%13.8%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
5.9%6.3%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
5.8%19.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
3.4%20.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
80.0%92.9%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
44.1%89.7%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
11.2%18.8%
5Inspection Summary

Date of standard health inspection:05/03/2018
Total number of health deficiencies:17
Average number of health deficiencies in Illinois:10.6

Client Reviews
★★★★★
“We were devastated when our 31 year-old son was killed by a negligent driver. Kreisman Law Offices did everything to help us through this very difficult time, including coming out to the house several times which was a comfort. My wife and I were extremely pleased with Mr. Kreisman’s compassion and care for this very tragic and troubling time.” C.B.
★★★★★
“Bob Kreisman did everything possible in handling the trial of this case. It was devastating that I traumatically lost my leg above the knee in this truck accident. However, it was not an easy case to win. His staff was so prepared for the trial that it was not surprising that the settlement offers continued to rise until we finally accepted the multi-million settlement while the jury was still deciding the case. My wife and I were delighted that we could secure our future with this settlement. We thank Mr. Kreisman and his incredible staff for working so hard for our benefit.” T.P.
★★★★★
“My mother died because doctors dropped the ball. I called Robert Kreisman and he immediately set up an appointment for my entire family. We met at his offices and I was very comfortable that he would do the best for my dad and my brothers. He spent hours with all of us in preparing for depositions and he hired top notch experts, all of which contributed to an incredible settlement before trial. I know that he is dedicated to his cases and particularly to the people he works for and the people who work with him. He continues to be generous in contributing annually to my mother’s memory and to make known to the public the signs and symptoms of brain tumors.” V.S.
★★★★★
“My dad was ignored and mistreated at the nursing home that we placed him in. It didn’t take long for us to realize that we made a big mistake, particularly after my dad developed these terrible bedsores. We transferred him as we were contacting Mr. Kreisman. He was referred to us by a lawyer we have known for a long time and respect his opinion. Mr. Kreisman and his staff worked tirelessly to resolve this case. We were fortunate to have his services and will recommend him to anyone.” T.J.